Category Archives: communications

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The VR/AR Boom Is Here: Join the Step Change

Every forward-thinking, ambitious organisation should be aiming to ride the crest of the technological wave. Yet too many are shying away from the seemingly daunting arena of virtual and augmented realities.

The reality is that not engaging with VR/AR now—just as the field starts to boom—could be an even bigger risk to your business strategy.

Join a booming market

After a long time in the making, the VR/AR market is currently at tipping point: Deloitte Global predicts that 2016 will be VR’s first billion-dollar year. Over at Goldman Sachs, they’re estimating the VR/AR market to grow to $80 billion by 2025—the same as today’s desktop PC market.

We occasionally meet innovation and digital managers who are yet to be convinced that they’re overlooking a fantastic area of opportunity for using VR/AR for training, and client and staff engagement within their organisation. But as momentum gathers, any company that hangs back is at risk of being left behind. Given the pace of change, and the speed with which some companies are moving ahead with VR/AR, clawing back the lost ground could prove challenging.

Who’s investing in VR/AR tech, and why?

The chances are, your competitors are already investing in this field, or are at least thinking about it. In the US, more than one-third of manufacturers use VR hardware and software at the moment or plan to implement it—along with AR—in the next three years.

Manufacturers and industrial businesses tend to be ahead of the game. Uses for the technology in these environments is more immediately obvious perhaps, as both VR and AR are ideal tools for product design and prototyping. Car manufacturers in particular have been big investors in the market. 

VR and AR are now becoming increasingly accessible as a result of their rising availability and falling purchase cost.

VR offers an immersive 360-degree experience within a virtual environment, with its content traditionally being delivered via a high-end computer and tethered headset, such as the Oculus Rift. Although, we’re already seeing VR take the leap into headsets powered by modern smartphones.

The origins of AR have always utilised the in-built camera of a mobile device to overlay computer-generated images onto a real world environment, often allowing the user to interact with their surroundings. Simplistic versions of AR form the basis of popular smartphone games like Pokémon Go. More advanced versions of AR are now being delivered through smart glasses and headsets such as those from DAQRI and Microsoft HoloLens, which utilise transparent visors to visualise their output display—largely useful for industrial applications.

Future development will see the best of both VR and AR merging into a new form of immersive mixed reality, often delivered through portable headset devices, and suitable for all purposes.

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Organisations of all kinds can reap huge benefits from getting involved. At PAULEY we create immersive, interactive experiences and VR-based tools for competitive advantage and competency training. Using VR to teach your employees new skills and refresh old ones has marked a step-change in the effectiveness, engagement and memorability of training. It’s especially useful for giving trainees virtual “access” to dangerous, remote or unavailable equipment, and allowing them to learn theoretical subject matter through hands-on learning.

Marketing is another hugely accessible area of growth for VR/AR. Developing 360 videos and virtual tours can showcase your business products, environments and plans to clients around the world. Plus, the recent runaway success of mobile AR game Pokemon Go proves that a wide range of consumers are keen to engage with new technologies, if they’re made accessible to them.

Other benefits for AR and VR lie in encouraging team and project collaboration. A major area for growth is in immersive, real-time video, which will virtually place people together in the same space. Companies such as 8i are driving this movement forward with their amazing “volumetric videos” which creates 3D footage of people that viewers can see from every angle. This trend could also be why Facebook are investing in VR (they acquired Oculus in 2014, for example).

Imagine if team members from around the globe could join a videoconference and interact with hologram-like versions of each other, sharing the same view of a virtual model or infographic.

How to get started in VR/AR

So how can your business harness the power of VR and AR to achieve its business goals.

Your team may not need a specific VR/AR strategy, but might choose to include it within the existing IT strategy. The import thing is that it’s being discussed in terms of your organisation’s vision and available resources.

Your budget might allow for a VR room with state-of-the art tech, or simply a few Samsung Gear VR headsets. But both ends of the scale allow everyone in your company to experience the potential of VR.

Bear in mind that the near future is likely to see mobile technologies and the growing popularity of Bring Your Own Device (BYOD) dovetail with the growth in VR and AR. Integrating the two is likely to be a central focus of your strategy.

PAULEY have been helping a range of clients start to engage with VR/AR, and we’re always happy to give a demonstration of what the technology can do for you. If you’d like to find out more, get in touch with us today!

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Improve Your Website From a Gamification Perspective

A step-by-step guide

Launching a new website can be a challenging and stressful time… we should know! A few weeks ago we relaunched the PAULEY website after a major design upgrade. We’d taken advantage of the latest web technologies to create a more interesting and engaging user experience.

The website looked great, but how did we know it was working? Was it doing the job we needed it to do?

Your website is one of your most important marketing assets. But it can be tricky to figure out whether it’s working as hard as it should be.

As part of the upgrade process we utilised HubSpot’s Website Grader—a free website verification tool, which analyses key metrics to address the performance, mobile responsiveness, SEO and security of your site to make sure it’s reaching your target audience. You could also try Google’s PageSpeed tools, although they’re not quite as user-friendly.

After analysing your website, the tool will return a score out of 100, providing useful information and insights about its overall performance to improve your website. Within a few days, we’d figured out how to bump up our score from 64% to the elusive 100%. And it’s something you can do, too.

Website Grader’s great example of gamified marketing makes the process enjoyable and addictive. Can you score 100%?

Let us take you through a step-by-step guide to how you can maximise your online presence.

1. Improving your site’s performance

This functional assessment of how your site can be improved has the most steps. There are seven key metrics you’ll need to work on:

Page size

This analyses the size of your website’s homepage. In order to achieve a positive score, you must ensure your homepage is less than 3MB in size. We did this by:

  • Removing any redundant code
  • Compressing images\ videos to reduce their file size
  • Avoiding too many custom font files
  • Using a CDN (Content Delivery Network) for such files as jQuery
  • Utilising CSS image sprite technology

Page requests

This looks at the number of HTTP requests your website page is making. In order to score a positive mark and improve your website, you must reduce this number to below 30. We achieved this by:

  • Removing any redundant CSS \ JavaScript files
  • Combining CSS code into 1 single file
  • Combining JavaScript code into 1 or 2 files
  • Utilising CSS image sprite technology

Page speed

This looks at the amount of time it takes to fully render your website (the faster, the better). In order to achieve a positive score, the time taken must be less than 3 seconds. We managed to speed up our website’s load time by:

  • Removing any redundant code
  • Removing any redundant CSS \ JavaScript files
  • Utilising Browser Caching
  • Optimising and compressing all images \ videos to help lower their file size
  • Using services such as FontAwesome to replace some images with their equivalent font icon
  • Compressing any CSS \ JavaScript files

Browser caching

This checks to see if caching has been enabled. By doing this, it enables past visitors of your website to view any previous viewed page again without downloading the images, videos and scripts a second time, or if their Internet connection becomes limited or unavailable. To enable caching, speak to your website hosting company regarding enabling Apache’s mod_expires.c and adjusting the .htaccess file.

Page redirects

This checks that you’re not using any page redirects—a technique used when directing a user from one URL to another. In order to achieve a positive score you must ensure that no page redirects are active, as this will inevitably slow down your page loading time. Therefore any active page redirects should be removed or disabled as soon as possible.

Compression

This checks to see if your CSS and JavaScript files have been compressed. By compressing CSS and JavaScript files you will help reduce their overall file size and thus achieve a faster load time and a reduction in bandwidth consumption. If you’re not comfortable with compressing files yourself, then you’ll find an array of useful online tools, such as JavaScript Compression and CSS Compression.

Render blocking

Render blocking can have a detrimental effect on your website’s loading time, and it’s often the result of CSS and JavaScript code keeping your website from loading quickly. Improve your website by:

  • Combining your CSS \ JavaScript into the least number files possible
  • Putting complex JavaScript files at the bottom of your site
  • Avoiding the use of @import to call CSS files
  • Correctly labelling your CSS files (ie: media=”print”)

Screen Shot 2015-09-08 at 14.23.402. Making your site mobile-friendly

It’s now vital that all websites have a mobile-optimised version, because not doing so could result in your ranking being penalised by search engines such as Google.

But you might need a professional to help you: This process can often demand a high level of time and financial investment, depending on your website’s size and complexity.

Creating a responsive design creates a fluid experience, and allows your website to adapt its layout for a multitude of different device sizes, such as desktops, tablets and smartphones. Responsive sites also avoid the need for a separate tablet and mobile optimised version.

Website grader also looks at the ‘view ports’ metric, which checks for any valid view ports code. This is the method in which the size of your website is controlled by the size of the device you’re viewing it on, such as a desktop, tablet or smartphone. Additionally it allows for better control when showing or hiding particular elements from certain device screen sizes.

3. Getting SEO to work for you

Search Engine Optimisation is a poorly understood area, but Website Grader breaks it down into four metrics to make it more approachable:

Page titles

Page titles are vitally important coding tags which are used to display the current page name in your web browser, and used by search engines when rendering search results. Page titles should always be unique, under 70 characters long, and should directly describe the page being viewed.

META description

Hidden within the code, META descriptions explain the content of the page being viewed, and help search engines and other external services to gain a better understanding of what they’re looking at. META descriptions should be no more than 155 characters long, and with a small amount of coding experience, META descriptions can easily be added into a page to improve your website.

Headings

This checks that your website is correctly utilising heading tags (H1, H2), which are used to describe the sections of your website’s page. If your score is showing in the red, then it’s necessary to check you’re using heading tags in the correct manner.

Sitemap

An XML sitemap can help search engines index and understand your website better. Therefore, if your score is showing in the red, try introducing an XML sitemap. Ideally a Sitemap should be generated manually for better control, but there are several external services that can attempt to automatically generate the sitemap for you.

4. Securing your site

This one’s easy, but simple solutions don’t come for free!

A Security Certificate, also known as a SSL Certificate (Secure Sockets Layer) helps to protect your website from security attacks by encrypting communications between the user and website server. It also creates trust with your website users by demonstrating you’re a verified website and a trusted source.

Typically, security certificates can be obtained directly from your website hosting company, and generally cost less than $100 to purchase and install.

Conclusions

We challenge you to get 100% for your organisation’s website!

We love Website Grader’s clear visuals and gamified marketing—exactly the kind of approach we use in our eLearning and Digital Sales programs to encourage trainees and pull in buyers.

And if you still need help with how to improve your website, then we’d be happy to assist. Good luck!

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4 Reasons Why Experiential Marketing with Virtual & Augmented Reality Boosts Sales

Experiential marketing—using virtual reality (VR), augmented reality (AR) and other interactive, 3D touchscreen technologies—is a massively growing field. It places your customers into a fully immersive, branded environment, delivering an engaging and memorable physical interaction.

Consumers have always expected increasingly innovative and hi-tech ways of viewing and assessing their investments. And here’s why you should consider experiential marketing, too:

1. Let natural interaction do the selling for you

Everyone loves digital interactivity. Our brains are programmed to respond to colour, movement, sound and physical interaction. The act of physically engaging with an interface has been proven time and again to increase the memorability of the content and leave a lasting impression.

At the inaugural Space Situational Awareness Conference, there was a constant queue of delegates at our stand, all of whom were keen to take a VR trip into space using the Oculus Rift.

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Tracking technologies such as RFID (radio-frequency identification) tags are already being integrated into events and experiences, allowing developments such as intelligent signage, and personalized sound, video, lighting… the list goes on. Beacons on physical objects are unlocking interactive content in a live event or retail area by linking them to the Internet of Things.

Experiences that give rise to positive emotions and generate powerful mental imagery in potential customers are incredibly valuable to any brand. Designed well, with a little creative spark, such interactions create a closer bond between the brand and the consumer.

2. Describe complexity without words

Words only go so far in describing your product’s inner workings and the components and other characteristics that set it apart from your competitors. If your business is dependent upon customers understanding and engaging with the technical or mechanical detail of what you do and what you produce, it might be time to invest in a way of accurately visualising these ‘hidden’ assets.

Computer-generated versions of upcoming projects and technologies—especially if delivered in impressive VR or AR consistently win new clients.

Why? Your customers can suddenly see your products as they function, in incredible detail. And this can now be a more inspiring, engaging and cohesive process thanks to the development of interactive digital media such as holographic projections, CGI, 3D modelling, complex photorealistic animations and interactive touchscreen technology.

The outcomes for products that are hard to visualise or demonstrate to potential customers—either because they take no physical form, can’t usually be seen in action, are technically complex, or can’t be brought into meetings—are especially impressive.

3. Make visually uninspiring products eye-catching

Humans are visual creatures and it’s often tricky to make your company stand out at pitches, trade shows and exhibitions. Whatever it is that makes your product unique may not always be immediately obvious, and it’s all too easy to fade into the background.

But showcasing futuristic technologies is a sure-fire way to grab the attention of passers-by and engage potential customers from the get-go.

We’ve developed eye-catching 3D visualisations for Aish Technologies, which accurately show how their anti-rust cathodic protection systems extend the life of submarines, comparing their technology to that of their competitors. Aish say that these visualisations will help them deliver their key marketing messages in face-to-face situations.

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At PAULEY, we’re really excited about the future of experiential marketing. Cameras and facial recognition systems can already be used to determine the gender, ethnicity and emotional reaction of audiences to content on an interactive screen. Imagine if that content could be customized to each person in a sales meeting!

4. Equip sales team to explain products accurately and consistently

State-of-the-art digital technologies – platforms such as mobile apps, Microsoft’s HoloLens, biometric recognition software, virtual reality, and the much-hyped Magic Leap augmented reality – can deliver complex experiences in ways that are reusable, repeatable and reach more customers in a cost effective way.

VR and AR experiences and demonstrations can be delivered with portable technologies. And their digital basis means that content can be easily edited and translated into different languages—useful for companies which want to use the same key sales messages globally.

The kinds of technology we’ve mentioned here have many other business applications beyond experiential marketing. Interactive content can also be used to deliver immersive training, cost-effective simulations and dynamic sales tools.

We’ve created 360-degree training demonstrations, for example, in which live video is streamed into virtual military vehicle cockpits using AR and VR technologies. This gives trainees an ultra-realistic, hands-on experience before they’re ready to engage with the real thing.

When it comes to virtual and augmented reality, the opportunities with experiential marketing are endless!

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Experiential Marketing: Exploiting Next Generation Tech

Experiential marketing places individuals, or groups of people, into an immersive, branded environment. This massively growing field is defined as an experience with some kind of physical interaction that goes far beyond passively watching a screen or a presentation.

What’s the point of experiential marketing?

It’s vital to grasp the fact that, despite the tech-focussed natures of Millennials, physical experiences are still more powerful than any other approach for new generations of customers. In fact, 78% are more inclined to become part of a brand if they have some kind of “face-to-interface” interaction. So get it right and you’re onto a winner.

Experiences that give rise to positive emotions and generate memorable mental imagery in potential customers are incredibly valuable to any brand. Designed well, with a little creative spark, such interactions create a closer bond between the brand and the consumer by immersing them in a fun and memorable experience.

On the surface, the engagement numbers might not convince you. But experiential marketing is all about quality over quantity. Carefully target the right people at the right time with a high quality interactive experience, and they’ll come back again and again, over a long period of time. This customer lifetime value (CLV) is a highly prized metric.

The not-too-distant future

Remember the personalised, holographic adverts featured in Minority Report? This type of highly personalised experience is likely to become an important part of marketing.

Cameras and facial recognition systems can already be used to determine the gender, ethnicity and emotional reaction of audiences to content on an interactive screen. Imagine if that content could be customized to each person in the audience!

Tracking technologies such as RFID (radio-frequency identification) tags could soon be fully integrated into events and experiences, allowing developments such as intelligent signage, and personalized sound, video, lighting… the list goes on. Beacons on physical objects could unlock interactive content in a live event or retail space.

Next generation tech NOW

Treating a handful of potential customers to a sky dive might help your company sell its energy drinks with an unforgettable experience, but it’ll cost the earth. So, marketing executives are teaming up with digital agencies such as ours to pioneer the future.

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Emerging digital technologies – platforms such as mobile apps, Microsoft Kinect, biometric recognition software, virtual reality, and the much-hyped Magic Leap augmented reality – can mimic this kind of experience in a way that’s portable, repeatable and reaches more customers in a cost effective way in all aspects of life, including trade shows, pop-up shops, and meetings around the world.

The tools are all out there – it’s just a case of putting them to use imaginatively. By combining the real world with the digital world, we’re creating a new era of experiential marketing in which the customer can “touch” or “interact” with your product.

Here at PAULEY, we’ve been using drones, Oculus Rift virtual reality headsets, and interactive content not solely for marketing, but also to deliver immersive training and sales tools.

Brands can extend the reach of their experiential marketing by encouraging customers to create their own content, making something that is tangible and shareable beyond the lifetime of the event. And social media can be integrated into marketing events to make the experience stretch further.

We’re always keen to work with companies with grand plans for using next generation digital technologies. Get in touch to discuss your ideas and we’ll make them a reality!

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The Benefits of Turning Paper-Based Courses into Interactive Digital Content

eTraining, otherwise known as eLearning, is a booming industry. Still not on board? You might be surprised to hear that you don’t need huge resources at your disposal in order to play catch up…

The worldwide market for eLearning is estimated to have grown from $35.6 billion in 2011, to $56.2 billion in 2014, and is forecast to double by 2015. From distance learning university courses to MOOCs, Continuing Professional Development (CPD) and workplace training tools, the landscape is continually changing.

The corporate world is still lagging behind, despite the fact that companies who use e-learning tools could potentially boost their productivity by as much as 50%, according to an IBM report.

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96% of employers say that on-going learning has a positive impact on job performance, and 87% say that it also affects compensation and salary (Lifelong Education and Labor Market Needs, An EvoLLLution Research Report, 2012).

One big trend is the change is the technology we’re using to access eLearning. Even in the workplace, we’re rapidly switching off desktop computers and moving to mobile devices. According to IDC, the number of PCs will drop down to 13% in 2017. Meanwhile, tablets will increase from 11.8% in 2013 to 16.5% by 2017, and smartphones will increase from 59.5% to 70.5%.

And this isn’t just in our personal lives. In the workplace, there’s a gradual but clear shift towards Bring Your Own Device (BYOD) – whereby individuals take their own mobile tech into work.

Why eTraining is an unmissable opportunity

Ask any company why they haven’t yet invested in eTraining, and they’ll tell you that they haven’t got the budget. Sadly, they’re missing out on the opportunity to save money in the long-term.

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As surprising as it sounds, investing in eTraining is highly effective in reducing long-term training costs for companies – especially for those with a geographically widely distributed workforce.

Effective digital training removes the need for employees to give up chunks of their working day and travel long distances in order to stay up-to-date.

Other benefits include:

  • Interactive solutions result in reduced training time and lower costs
  • Health and safety eTraining available 24/7 results in a safer and more productive workplace
  • Clear investment in training makes staff feel more valued
  • Any-time, any-place access and gamification encourages employee responsibility for self-improvement
  • Immediately updatable content prevents you being out-thought by competitors
  • Employee development can be easily tracked and analysed in real time
  • Content is consistent and policies are easily updateable
  • Key messages become more memorable, thanks to the addition of interactivity
  • Employees and contractors can prepare for a site visit off site and ahead of time
  • In-house brand identity is strengthened
  • Lower paper use and reduced travel cuts your company’s carbon footprint

The good news: you don’t have to start from scratch

The idea of transitioning to eTraining may initially seem insurmountable. But we specialise in taking existing paper-based resources or presentations and converting them into interactive, multi-platform eLearning solutions.

We’ve always believed in inspiration through education. Our background in education and digital multimedia means we’re perfectly placed to lead this evolving sector.

Contact us for a free, no-obligation consultation today! Get in touch by calling 01908 522532 or email info@pauley.co.uk.

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Work Smarter, Not Harder: Boost Digital Sales & Engagement With Interactive Content

Investing in interactive digital content will help sales teams struggling to close deals by delivering clear, cohesive messages and effectively demonstrating even the most visually inaccessible products.

The thought of investing in bespoke digital sales software can be scary. But what if it promised a rapid 100% return on marketing investment and long-term boost to sales?

The benefits of equipping your sales team with interactive content for field sales, exhibitions, and presentations are numerous, and, designed well, can grow with your business.

Cisco, for example, have used gaming strategies to enhance its virtual global sales meeting and call centres to reduce call time by 15% and improve sales by 10%.

People love interactivity. Our brains are programmed to respond to colour, movement, sound and physical interaction. Interactive digital sales content can deliver this, resulting in deeper engagement every time.

Providing your potential customers with exciting and inspiring mobile apps, dynamic websites, touch screen displays tailored to your business will lead to:

  • An uplift in sales & an enhanced sales pipeline
  • A happier, more confident sales team
  • A lasting impression and greater memorability for your brand

The outcomes for products that are hard to visualize or demonstrate to potential customers – either because they take no physical form, can’t be seen in action, are technically complex, or can’t be brought into meetings – are especially impressive.

You only have to look at the Audi R8 V10 Plus advert to see that insight into the interior of a product can be hugely powerful in demonstrating its value, its appeal and its worth.

Creating unique media such as eBrochures, 3D animations, product simulations and 360° tours of such products will result in more sales, thanks to sales staff being able to show rather than tell what you sell. This type of interactive digital sales content will:

  • Enable your team to close deals anywhere, anytime
  • Equip sales team to explain products accurately and consistently
  • Render visually uninspiring products eye-catching
  • Make complex processes understandable and memorable
  • Demonstrate how your product fits the precise needs of potential customers

Uptake in interactive digital sales applications is growing fast. Gartner predict that more than 70% of the world’s largest 2,000 companies are expected to have deployed at least one “gamified” application by the end of 2014. It’s time to get on board.

Need further convincing? Take a look at our testimonials to hear from happy clients in their own words.

Stay ahead of the competition and request a free consultation with us today! Get in touch for advice and a no obligation chat about digital sales by calling 01908 522532 or emailing info@pauley.co.uk.

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Project your message in style!

large part of marketing for any company is communication.  This can be communication of benefits, USP, brand values and attributes, promotional messages, communication within the company and with all stakeholders, and communication outside with customers, suppliers, associates, and affiliates and re-sellers.

One of the key elements of successful communication is that the receiver of the message truly understands as much of that message as possible. The differentiating factors in business which are the source of a company’s competitive edge are often of no real worth unless they are effectively communicated to the target audience.

All objects in the real world exist in 3D and human perception is optimised to make the best sense of information when this extra dimension is present, and yet many companies are still subject to the limitations of 2 Dimensions in their communications.  Web sites, sales and product presentations, training materials and videos, demos and show reels not only need to impart valuable information but also need to grab and hold attention, be fully understood, and to be memorised and recalled.

 
These communication routes often rely on text, audio and a series of essentially 2D images. Although programs such as Power Point allow the incorporation of a variety of communicative tools which can condense and simplify data and information to an extent e.g. graphs, charts and diagrams, there are many limitations and situations where these tools are not enough.
 
The case for 3D                                                        
 
3D technology is such that it is often only really limited by imagination……
 
3D Graphics allow companies to create virtual situations, objects, environments and a combination of these which can be viewed from any angle and can be made to operate and move as they would in the real world.  For example, 3D Modelling and Motion Graphics allow a company to show a product before it has been built, or to create or re-create a situation or environment which may not be possible in reality due to cost, risk, or safety concerns.  3D Graphics can allow an accurate working virtual model to be built which lets all interested parties clearly visualise it, and therefore gain a true understanding of it in context……….

……………For example, for  components or combinations of moving parts, design flaws can be spotted, and rectified at this stage thus saving the time and expense of making and rectifying mistakes in the real world.  This can be particularly valuable to SMEs which may have limited R & D resources and budgets and for whom mistakes could be particularly costly.  3D Models and Motion Graphics can also have data attached to and gained from them which could in manufacturing situations for example lead to more accurate machining, and assist down the line in scheduling and budgeting.

3D Motion Graphics is a new and dynamic way of presenting. It also has the edge over other media when it comes to simplifying the understating of complex interactions and relationships, ideas and concepts, and where something involves lots of technical or scientific information.  Being able to accurately and realistically see, experience and perceive how objects look, move, turn, and interact with each other in different situations, and from different angles can save time, money and provide a much deeper understanding of the subject.

 
A Realistic Option for SMEs
 
Producing 3D Motion Graphics can in many cases take the same amount of time as producing appropriate 2D communications, but the 3D Motion Graphics have more uses and can be easily incorporated into many different types and channels of communications, thus making them very cost effective over time.  In addition to the superior flexibility of 3D Motion Graphics, as Marshall McLuhan said “the medium is the message” and a company’s target audiences may perceive greater value in the message, and the company brand itself where 3D motion graphics are used.For more information about how your organisation could benefit from 3D Motion Graphics call Pauley Interactive on 01908 522532 or contact us online.

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